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Most Outlook-based collaborative applications require the use of Microsoft Exchange Server, part of the Microsoft BackOffice suite of products. Exchange Server is the linchpin because it supports communication, information sharing and workflow services that use Internet standards and protocols.

Northwind IT Systems develop Public Folders-based applications for workflow and collaboration using Visual Basic components, Outlook and Exchange Event scripts. We can link these applications to other BackOffice products such as SQL Server or desktop data in Microsoft Office and Lotus SmartSuite.

Examples of Public Folders applications are:

• Help Desk systems - support incident logging and tracking.
• Technical Knowledge Base where there are several contributors and reviewers and content needs to be widely available.
• Moderated or unmoderated discussion groups.

Public Folders applications to automate workflow procedures can replace many paper based systems, for example:

• Expense submission and approval
• Purchase requisitions and orders
• Credit control - authorities and approvals

Contracts are undertaken on a time-and-materials basis. Please read our Standard Terms and Conditions. Initial evaluation and analysis is free and without obligation. Please make enquiries by e-mail to consulting@northwindit.co.uk or call, fax or write to us. Details are on our contact page.